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209 - Navigating Intercultural Negotiations

  • Course Number: C209
  • Course Title: Navigating Intercultural Negotiations
  • Course Level: Intermediate
  • IRWA Credits: 16 QEU/CEU
  • AQB Credits: Not Applicable
  • Prerequisites: Not Applicable
IRWA Course 209: Navigating Intercultural Negotiations explores the processes, challenges, and opportunities involved in negotiating across cultures. Participants will strengthen their cultural awareness, examine how communication and negotiation styles differ, and learn practical strategies for building trust, managing conflict, and reaching mutually beneficial agreements with property owners, stakeholders, and project partners from diverse backgrounds. Through self-assessments, exercises, and real-world scenarios, participants will develop more adaptable, collaborative, and culturally responsible negotiation practices.
Credentialing
  • New SR/WA: An intermediate elective course that can be applied towards the SR/WA designation.
  • Specialist: An intermediate elective course that can be applied towards the R/W-AMC, R/W-EC and R/W-NAC certifications.
Topics
Culture, cultural context, and their influence on negotiations High-context and low-context communication Verbal and nonverbal communication across cultures Cultural worldviews, customs, taboos, and decision-making styles Unconscious bias, stereotypes, and assumptions Pragmatic, energizer, balancer, and analytic negotiation styles Adapting negotiation and conflict-management approaches Building trust and strong cross-cultural relationships Managing cultural collisions, misunderstandings, and defensiveness Empathy, emotional awareness, and intercultural competence Selecting strategies based on relationship and outcome priorities Collaborative approaches for achieving mutually beneficial agreements
Course Tuition Includes
  • Participant Manual
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