219 – Adult Communication Principles and Methods

  • Course Number: C219
  • Course Title: Adult Communication Principles and Methods
  • Course Level: Intermediate
  • IRWA Credits: 16 QEU / CEU
  • AQB Credits: Not Applicable
  • Prerequisites: Not Applicable

Course Description:

This course introduces three primary methods to communicate effectively with any type of audience you may encounter and provides the necessary tools to improve your daily communication skills. Participants will engage in instructional exercises that will empower them to determine which method to employ in different situations, set the stage, and deal with fear of speaking in various situations. Moreover, participants will learn about the three types of communication: presentation, instruction, and facilitation; time management; accepting constructive feedback; facilitation preparation; practice and delivery; and handling disruptions and disturbances, including conflict and working toward resolution.  
Credentialing
     •.  New SR/WA: A required intermediate course for the RWP certification
     •   Industry: An elective course that can be applied towards all four pathways in the Industry-Specific Pathways
         Program
     •   Specialist: An elective course for the R/W-AMC and R/W-NAC programs
     
Topics
At the conclusion of this course, you will be able to:
• Describe three different methods of communication: presentation, instruction, and facilitation;
• Understand the differences between each method and when to use them; and
• Demonstrate these three methods of communication.
Course Tuition Includes
Learning Guide
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